Glenfis Trainings on
AGile, DevOps & Lean IT

  
eLearningPublicInhouse

Certified Agile Service Manager (CASM®)

A Certified Agile Service Manager (CASM) is the operational counterpart to a Certified Scrum Master (CSM). Working together, ScrumMasters and Agile Service Managers can instill agile thinking into the entire IT organization as the basis of a DevOps culture.
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eLearningPublicInhouse

DevOps Foundation

Introduction to DevOps, their objectives and vocabulary. From this basis, the course lays out the opportunities for lastingly improving and cementing cooperation between application development and IT operations.
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eLearningPublicInhouse

Lean IT Foundation

In this training the student learn on how to apply the classical Lean Management to the IT domain.
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eLearningPublicInhouse

SCRUM Master

Using practical exercises, this course teaches the basic principles of Scrum, consolidates the grasp of application and localises supporting roles in the SCRUM context.
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eLearningPublicInhouse

Summing Up - an agile overview

From Lean to Agile, DevOps, Kanban, Agile Service Management to the "Future Organization"
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eLearningPublicInhouse

Value Stream Mapping

An einem Tag erleben Sie anhand von echten und aktuellen Referenzprojekten wie unsere systemische Wertstromoptimierung angewendet wird und welcher Nutzen sie bietet.
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Certified Agile Service Manager (CASM®)  [P-CASM2]

eLearningPublicInhouse

Course topic

This 2-day certification course produced by the DevOps Institute provides an introduction to the application and integration of agile thinking into IT Service Management (ITSM) processes and process design projects.

Agile thinking improves ITSM effectiveness and efficiency while enabling IT to continue to deliver value in a DevOps environment.

Training Objectives

The learning objectives for Certified Agile Service Manager (CASM®) include an understanding of:

  • What it means to "be agile"
  • The Agile Manifesto, its core values and principles
  • Agile concepts and practices including ITSM, Kanban, Lean and DevOps
  • Scrum roles, artefacts and events as it applies to both products and processes
  • The two aspects of Agile Service Management:
    • Agile Process Improvement - ensuring processes are lean and deliver "just enough" control
    • Agile Process Design - applying agile practices to process design projects

Training Preconditions

There are no mandatory prerequisites, but some familiarity with ITSM processes and ITIL® is recommended.

Target group

  • Anyone interested in learning more about Agile and SCRUM from a product ("dev") and process ("ops") perspective
  • Individuals who will serve as the operational equivalent of development’s ScrumMaster
  • Process owners and managers seeking to make their process improvement efforts more "agile"
  • Process stakeholders who are responsible for designing, re-engineering or improving development and operational processes
  • Business and IT stakeholders who wish to understand the principles of Agile Service Management
  • Consultants guiding their clients through process improvement initiatives

Certificate

  • Successfully passing (65%) the 60-minute examination consisting of 40 multiple-choice questions leads to the Certified Agile Service Manager (CASM®) certificate
  • The certification is governed, administered and maintained by the DevOps Institute

Documents

The course material is in English. The CASM® folder includes:

  • CASM® learner manual
  • CASM® study aids
  • CASM® reference card
  • Agile Service Management guide and Scrum guide
  • USB-Stick with
    • Course material
    • CASM® reference card
    • CASM® glossary
Public

Public    Certified Agile Service Manager (CASM®)

Start End Duration Location Language Price CHF Status
Start12.06.2017 End13.06.2017 Duration2 days Location LanguageDE Price CHF2'200.- StatusBook
Start12.09.2017 End13.09.2017 Duration2 days Location LanguageDE Price CHF2'200.- StatusBook
Start04.12.2017 End05.12.2017 Duration2 days Location LanguageDE Price CHF2'200.- StatusBook
Plus certification fee (optional) in the amount of 250.-
Inhouse

Inhouse

An internal seminar is possible from at least six persons.

Can be done with the following simulation programm:

Contact

Early birds rebate

If you book your course more than 4 months in advance you will get a rebate of 10% on the course fee.

Volume discount

Motivate your colleagues. Already with 3 people in the same course and simultaneous registration we grant interesting discounts on the course fees:

  • 3 persons on the same course date 10%
  • 4 persons on the same course date 15%
  • 5 persons on the same course date 20%

The discounts are not cumulative - it is always the highest that counts.


Queries about this seminar or a request for proposal for an in-house seminar:
academy@glenfis.ch

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DevOps Foundation  [P-DOF2]

eLearningPublicInhouse

Course topic

DevOps is a methodological approach for enabling quicker development and release cycles through closer cooperation between developers and IT operations. DevOps focuses on shared and integrated responsibility for results in IT organisations, oriented towards stability and continuous availability.

In this course, participants learn how DevOps can enduringly overcome the breaking points between application development and IT operations in enterprise practice. They learn how the two areas can be brought closer together and how the new approach to organisation can enable software to be created and rolled out more quickly and with fewer errors.

Training Objectives

  • Introduction to DevOps, objectives, vocabulary
  • Benefits for business
  • Concept and practices, including relationships with Agile, Lean and ITSM
  • Automation and improved workflows
  • Use of DevOps in companies
  • Critical success factors and key performance indicators
  • Communication and cooperation

Training Preconditions

No formal prerequisites necessary.

Target group

  • IT managers
  • Project managers
  • Software developers
  • IT operations employees
  • Release managers
  • Change managers
  • Service transition managers
  • Everybody who is looking to find out more about the topic of DevOps

Certificate

DevOps Foundation Certificate, awarded through the DevOps-Institute

Documents

The course material is in English and was developed by the DevOps Institute.

DevOps Foundation folder including:

  • Student Workbook
  • USB-Stick with
    • Slide show
    • Exam simulator

Book: The Phoenix Project: A Novel About IT, DevOps, and Helping Your Business Win

Public

Public    DevOps Foundation

Start End Duration Location Language Price CHF Status
Start11.05.2017 End12.05.2017 Duration2 days Location LanguageDE Price CHF2'200.- StatusBook
Start14.08.2017 End15.08.2017 Duration2 days Location LanguageDE Price CHF2'200.- 1'650.- StatusBook
Start26.10.2017 End27.10.2017 Duration2 days Location LanguageDE Price CHF2'200.- StatusBook
Start18.12.2017 End19.12.2017 Duration2 days Location LanguageDE Price CHF2'200.- StatusBook
Plus certification fee (optional) in the amount of 250.-
Inhouse

Inhouse

An internal seminar is possible, from at least six persons

Can be done with the following simulation programm:

Contact

Early birds rebate

If you book your course more than 4 months in advance you will get a rebate of 10% on the course fee.

Volume discount

Motivate your colleagues. Already with 3 people in the same course and simultaneous registration we grant interesting discounts on the course fees:

  • 3 persons on the same course date 10%
  • 4 persons on the same course date 15%
  • 5 persons on the same course date 20%

The discounts are not cumulative - it is always the highest that counts.


Queries about this seminar or a request for proposal for an in-house seminar:
academy@glenfis.ch

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Lean IT Foundation  [P-LITF2]

eLearningPublicInhouse

Course topic

Lean IT Foundation helps IT organizations to ensure that they provide their customers with the best possible services. Through understanding customer value, the processes that deliver this value, the way to manage performance, the way to organize and the required attitude and behaviour, IT organizations are helped to develop a continuous improvement mind-set. Lean IT is complementary to all other best practice methods

Training Objectives

After completing this course, the students understand:

  • The principles underlying the Lean philosophy
  • The importance of understanding and delivering customer value
  • The way Lean looks at processes and the waste within them
  • How to measure performance and the key determinants of performance
  • What the organizational requirements are when implementing Lean, including the use of visual management tools
  • Which behavior and attitude is necessary for Lean to be successful within an IT organization
  • The DMAIC problem-solving model
  • Value Stream Mapping
  • How these Lean principles can be applied within an IT organization

Training Preconditions

No formal prerequisites necessary.

Target group

  • All employees and managers which want to learn about the practical application of the 'Japanese Success Story"
  • People who want to improve on a daily base

Certificate

Lean IT Foundation Certificate, awarded through the Lean IT Association (LITA)

Documents

Course material in English

Lean IT Foundadtion folder including:

  • Student Workbook
  • USB-Stick with
    • Slide show
    • Exam simulator
    • Further related material
Public

Public    Lean IT Foundation

Start End Duration Location Language Price CHF Status
Start22.05.2017 End23.05.2017 Duration2 days Location LanguageDE Price CHF1'800.- StatusBook
Start14.09.2017 End15.09.2017 Duration2 days Location LanguageDE Price CHF1'800.- StatusBook
Start23.11.2017 End24.11.2017 Duration2 days Location LanguageDE Price CHF1'800.- StatusBook
Plus certification fee (optional) in the amount of 250.-
Inhouse

Inhouse

An internal seminar is possible, from at least six persons

Contact

Early birds rebate

If you book your course more than 4 months in advance you will get a rebate of 10% on the course fee.

Volume discount

Motivate your colleagues. Already with 3 people in the same course and simultaneous registration we grant interesting discounts on the course fees:

  • 3 persons on the same course date 10%
  • 4 persons on the same course date 15%
  • 5 persons on the same course date 20%

The discounts are not cumulative - it is always the highest that counts.


Queries about this seminar or a request for proposal for an in-house seminar:
academy@glenfis.ch

back

SCRUM Master  [P-SCM2 ]

eLearningPublicInhouse

Course topic

Today, Scrum is the most popular of all the Agile methods: With this simple structure and clearly defined roles, the principles of Scrum can be learnt quickly and utilised productively, enabling optimal utilisation of the advantages of Agile.

At the centre of Scrum is the self-organised team. Here, the scrum master is responsible for ensuring interference-free work.As the expert in methodology, he or she ensures that the development process remains intact throughout.

In this scrum master course, participants learn the basic principles of Scrum and consolidate its application through practical exercises.Furthermore, the course mediates the responsibilities and tasks associated with the different roles of Scrum Master, Team and Product Owner.Moreover, participants identify the benefits and structure of Daily Scrum, Sprint Planning, Sprint Review and Sprint Retrospective.

Training Objectives

  • The Scrum philosophy
  • The different roles in Scrum and their tasks: Scrum master, developer team, product owner
  • The meaning and application of Scrum meetings: Daily scrum, sprint planning, sprint review, retrospectives
  • The significance and application of Scrum artifacts: Product backlog, sprint backlog, burndowns
  • Planning with Scrum

Training Preconditions

No formal prerequisites necessary.

Target group

  • IT managers
  • Project managers
  • Project employees
  • IT consultants
  • Software developers
  • Everybody who wants to bring about positive change in their organisation

Certificate

Scrum Master Certified (SMC®), awared by SCRUMstudy

Special:
This course counts for HERMES Re-certification.

Documents

Course material in English

SCRUM Master folder including:

  • Student Workbook
  • USB-Stick with
    • Slide show
    • Exam simulator
    • Further related material

Handbook Scrum Body of Knowledge: SBOK™ Guide

Public

Public    SCRUM Master

Start End Duration Location Language Price CHF Status
Start22.06.2017 End23.06.2017 Duration2 days Location LanguageDE Price CHF2'200.- StatusBook
Start28.09.2017 End29.09.2017 Duration2 days Location LanguageDE Price CHF2'200.- StatusBook
Start23.11.2017 End24.11.2017 Duration2 days Location LanguageDE Price CHF2'200.- StatusBook
Plus certification fee (optional) in the amount of 250.-
Inhouse

Inhouse

An internal seminar is possible, from at least six persons.

Can be done with the following simulation programm:

Contact

Early birds rebate

If you book your course more than 4 months in advance you will get a rebate of 10% on the course fee.

Volume discount

Motivate your colleagues. Already with 3 people in the same course and simultaneous registration we grant interesting discounts on the course fees:

  • 3 persons on the same course date 10%
  • 4 persons on the same course date 15%
  • 5 persons on the same course date 20%

The discounts are not cumulative - it is always the highest that counts.


Queries about this seminar or a request for proposal for an in-house seminar:
academy@glenfis.ch

back

Certificate

Special:
This course counts for HERMES Re-certification.

Public

Public    Summing Up - an agile overview

Start End Duration Location Language Price CHF Status
Start23.06.2017 End23.06.2017 Duration1 days Location LanguageDE Price CHF800.- StatusBook
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Value Stream Mapping  [P-WSVSM1]

eLearningPublicInhouse

Course topic

An einem Tag erleben Sie anhand von echten und aktuellen Referenzprojekten wie unsere systemische Wertstromoptimierung angewendet wird und welcher Nutzen sie bietet.

Nach einer kurzen Einführung ins Kaizen und Lean Management wenden wir uns der Anwendung von ursachenorientierten Lean Methoden in der IT- Welt zu.
Wir wenden uns praktischen und aktuellen Herausforderungen zu um dann gemeinsam als Team den ganzen Prozess der systemischen Wertstromoptimierung mit seinen Phasen zu durchlaufen.

  • Wo ist unser Value Stream?
  • Wo sind unsere Verschwendungen und warum?
  • Wo sind unsere Probleme und mit welcher Methode kann ich diese nachhaltig lösen?

Kampf der Komplexität im System!

Es entsteht ein gemeinsames, einheitliches Bild (Value Map) unserer wertschöpfenden Tätigkeiten, denn nur wenn man weiss an welchem «Hebel» man wieviel «drehen» muss, kann man dessen Wirkung messen und auch entsprechende Schlüsse daraus ziehen. In den heutigen komplexen Netzwerken muss ein solches stringentes Vorgehen zum Standard bei Prozessoptimierungen gemacht werden, will man die Übersicht nicht verlieren!

Training Objectives

Die Teilnehmer verstehen:

  • Die Kaizen und Lean Philosophie und Prinzipien
  • Die Sicht von Lean auf Prozesse und Verschwendung innerhalb von Prozessen
  • Das Verständnis von Value Stream und seinen Herausforderungen in der IT Service Welt
  • Sie lernen die systemische Wertstromoptimierung kennen
  • Sie lernen den Glenfis Problemlösungskreis kennen und anwenden
  • Sie erkennen den Nutzen und die Herausforderungen der Methode

Training Preconditions

Keine formalen Voraussetzungen, aber den Willen Dinge auch mal anders zu betrachten

Target group

Alle Mitarbeitenden, Führungskräfte und Prozessverantwortliche welche erfahren möchten wie man den Value im Unternehmen sichtbar macht um diesen zu verbessern

Certificate

Dieser Tageskurs beinhaltet eine Kursbestätigung

Public

Public    Value Stream Mapping

Start End Duration Location Language Price CHF Status
Start12.05.2017 End12.05.2017 Duration1 days Location LanguageDE Price CHF1'150.- StatusBook
Inhouse

Inhouse

Gerne können wir dieses Thema bei ihnen Inhuose an ihrem eigenen Beispiel anwenden.

Contact

Frühbucherrabatt

Wenn sie mehr als 4 Monate im Voraus buchen, gewähren wir Ihnen einen Rabatt auf die Kursgebühr von 10%

Mengenrabatt

Motivieren Sie Ihr Umfeld. Bereits bei 3 Personen im gleichen Kurs und gleichzeitiger Anmeldung gewähren wir interessante Rabatte auf die Kursgebühren:

  • 3 Personen am gleichen Kurs-Datum 10%
  • 4 Personen am gleichen Kurs-Datum 15%
  • 5 Personen am gleichen Kurs-Datum 20%

Die Rabatte sind nicht kumulierbar – es gilt immer der Höchste.


Fragen zu diesem Seminar oder Anfrage für eine Inhouse-Offerte:
academy@glenfis.ch

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